I have been a customer of this location since it opened. The more I frequent the Russellville, Ar location the more dissatisfied I have become. Every visit the stylists are trying to force me to purchase products or extra services. When I explained I did not care for a particular product when it was used on my hair she proceeded to try to add it to my bill. I payed with my credit card and was shocked that the tip section is in $5,$10,$15 and so in increments. I thought tips were based on the satisfaction of the consumer and not a requirement. I just want a haircut, not to have products forced upon me or my bill. I may not return. I am considering taking my business to an old fashioned barbershop where haircuts are important and there are no suggestive sales.